Shipping policy
Shipping Policy – The Matcha (Australia)
Domestic Shipping
• Processing Time: Orders are processed within 1–2 business days after payment confirmation.
• Delivery Time: Overnight shipping (non-rural areas). Rural addresses may take longer.
• Shipping Rates:
• Free Shipping: Orders AUD $80.00 and up
Additional Information
• All orders come with a tracking number, sent via email once dispatched.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Customers are responsible for providing correct delivery information. Orders returned due to incorrect addresses may incur additional shipping fees.